SocialLadder unveiled its newest platform change in July of 2017: Automated social media challenges! The goal of this new capability is to maximize efficiency for both clients and their ambassadors by automatically creating challenges when an event organizer designates a post on social media with a specific hashtag. This helps boost the amount of impressions for all posts created by the organizer, which in turn increases ticket sales for a brand’s event.
SocialLadder’s client-base is expected to increase with the release of their new Eventbrite extension, which you can read all about here. With the prospect of so many new clients, SocialLadder needed to find a more efficient way for their ambassador programs to run with as minimal manual input as possible.
Automated challenges helped address this issue by taking all posts with a hashtag on an event’s page and and creating challenges for them. With the single press of a button, event organizers can accept and publish a new challenge. From Facebook engagements such as likes and comments to image and link share posts, the automated challenge system has produced similar engagement to manual challenges while drastically improving time efficiency.
The new automated system ensures a high level of accuracy for our event organizers, since it is programmed to perform a task over and over again with no room for human error. This feature also allows event organizers to produce more challenges in a shorter amount of time. With the time saved from automated challenges, organizers can redirect their attention towards customer needs and focus on activities geared towards generating more revenue.
With the vision of eventually becoming a self-service product, SocialLadder strives to make their product as intuitive as possible for all of their clients. Investing in their automated equipment, therefore, is a valuable resource for brands looking to spread awareness for their event, get more impressions on certain social media posts, and increase ticket sales and profitability.
Mirayda Martínez is an intern at SocialLadder. She is currently pursuing a Bachelor’s Degree in Economics and Computer Science at Swarthmore College, as part of the class of 2020, and is a member of the the Swarthmore Track & Field team. She loves going to parks and petting any and all kinds of dogs, as well as rock climbing.